Benefits of Having On-Call Customer Service Agents

If you run or own a business, then customer service is a crucial part of your success. Without excellent customer support, your buyers will soon turn elsewhere. To avoid losing customers and instead to gain more leverage in your market, you need the right process for customer engagement. This engagement is where having on-call customer […]

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What You’re Missing in Your Customer Reviews

While investing in marketing is always a good idea, nothing will ever surpass the importance of word of mouth. For online businesses, this can be seen in customer reviews, as long as you’re looking for the right things. Let’s talk about what you could be missing in your customer reviews. Encourage Reviews The first, and […]

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